Expressing positively is not only having a positive and optimistic attitude; is also avoiding negative words while communicating an information,
thus the clarity, tone and effectiveness of a message will be pleasant to read, rather than negative language does. "Positive language creates goodwill and gives more options to readers..." (Business Communication 5th Edition)
Reference:
Guffey, M., Loewy, D., Rhodes, K.,
Rogin, P.. Planing Business Messages. In Business Communication Process &
Product (4th brief Canadian Edition, p. 88.)
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